Highfield Clinical Care Centre
Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
6,599
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Highfield Clinical Care Centre
2022-07-06
Person
5
5
0
Review of Serenity- children and young people
6th July 2022
Made me feel comfortable and were supportive.
Highfield Clinical Care Centre
2022-07-06
Person
5
5
0
Review of Serenity- children and young people
6th July 2022
They gave clear instructions on what they were doing and was very gentle ad caring. They also allowed me to watch the video back and explained the process. I felt very comfortable
Highfield Clinical Care Centre
2022-07-06
Person
4
5
0
Review of ISVA Adult
written by
6th July 2022
Highfield Clinical Care Centre
2022-07-06
Person
4
5
0
Review of Serenity- children and young people
6th July 2022
Highfield Clinical Care Centre
2022-07-06
Person
5
5
0
Review of Serenity
written by
6th July 2022
Respectful and understood me.
Suggested improvements
I found [name removed] kind, considerate and informative. A pleasure to deal with.
A mental health condition
Highfield Clinical Care Centre
2022-07-06
Person
5
5
0
Review of Serenity- children and young people
6th July 2022
The staff was nice and help myself, and god respect, and kindness.
Highfield Clinical Care Centre
2022-07-05
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
5th July 2022
You do a fantastic job despite the pressure you are under
THANKYOU
Highfield Clinical Care Centre
2022-06-29
Person
5
5
0
Review of Serenity
29th June 2022
Wonderful ladies, made me feel very comfortable. Thank you so much.
Suggested improvements
-
Highfield Clinical Care Centre
2022-06-29
Person
5
5
0
Review of Diabetic Eye Screening Programme (Highfield)
29th June 2022
Very good. The girls were very pleasant. Made the whole experience fun.
Highfield Clinical Care Centre
2022-06-29
Person
5
5
0
Review of Diabetic Eye Screening Programme (Highfield)
29th June 2022
Welcomed on arrival. Very prompt and reliable service.
Suggested improvements
Advised to bing sunglasses. (This advice is included in appointment letter).
2022-10-05 11:35:21
Response from Highfield Clinical Care Centre
Thank you for taking the time to comment. We mention the need to bring sunglasses in our letter and at time of booking as the eye drops can make you sensitive to light. Sorry if we forgot to do this.
2022-07-11 09:15:22
Response from Highfield Clinical Care Centre
Thank you for your review. I have passed your suggestion to the team. Best wishes, Hugh Jones, Patient Experience Manager
